Contact Us

Messages from readers help keep this site accurate and useful, so we're always glad to hear from you. Whether something on a page puzzled you or you spotted a detail that no longer matches a casino's published terms, our team wants to know.

How to reach us

The simplest way to contact us is by email at info@portmanlondon.uk. Please include the page address if your message concerns a specific article, as it helps us find the section you mean straight away.

What we can help with

• Corrections: a withdrawal limit, verification step, payment method or bonus condition that appears out of date or wrongly described.
• Feedback: parts of an explanation that felt unclear, topics you'd like covered in more depth, or comparisons that would make trade-offs easier to weigh.
• General site questions: how our pages are put together, where a claim comes from, or how to navigate the site.

When you flag an error, a link to the casino's own terms or help page is especially useful. We check every reported correction against the source before updating anything.

What we can't do

We are an independent information site, not a casino operator. We have no access to any player's casino account and cannot help with deposits, withdrawals, bonus disputes, verification delays or account closures. For anything involving your account or your money, please contact the casino's own customer support directly, as only they can look into it.

When to expect a reply

We read every message and aim to respond within a few working days. Replies can take a little longer during busy periods, and messages that are purely promotional may not receive an answer.

Your information

Anything you send us is used only to deal with your enquiry, as set out in our privacy policy. Please avoid including passwords, card details or identity documents in your email.

This site is intended for adults aged 18+ only. If gambling is becoming a problem, free, confidential support is available from GamCare and BeGambleAware.